Applications to volunteer for the National Folk Festival are done via the online platform Rosterfy. To start with you will be required to fill out some standard personal details and choose Team preferences. Induction training is still a requirement to Volunteer and will be added to Rosterfy in September. Applicants will receive notification when training is available.

Please click the following link to access Rosterfy.

https://folkfestival.rosterfy.co/login

There is an option to click in Rosterfy for Forgotten password.

Alternatively, please email volunteers@folkfestival.org.au or call the Festival office on 02 6262 4792 between 10am and 4pm Monday – Friday and we will send you a reset password link. 

If volunteering during the Festival you will be rostered between Thursday, March 28, and Monday, April 1. Pre-festival teams work from Friday, March 22 until the Festival opens on March 28. The post-festival cleanup team works from April 2 to April 4/5. Please see the team descriptions on the website for more information about when the teams operate.

Those volunteers working during the Festival are required to do 20 hours and in return will receive a Full Season camping ticket. Pre and post-Festival teams are required to work at least 24 hours (3 full days), preferably 32-40 hours (4-5 days).

Volunteers working in the post-festival clean-up team are required to purchase their tickets. We will refund the ticket the week after the festival once volunteer hours have been completed.

We aim to have some volunteers that work in both the setup phase and pack down for continuity.

There is a large range of teams to choose from that suit all abilities. Team descriptions can be found here. Volunteers 2024 — National Folk Festival If you are new to the National Folk Festival, we recommend gates is a great place to start you volunteering journey.

If you have further questions to help in deciding which team, please email volunteers@folkfestival.org.au and our volunteer manager will provide you with further information.

Absolutely! We will require you to complete a refund form for processing. Refunds will be processed after the festival. A reminder if you intend to work in the post-festival clean-up team you are required to first purchase a ticket. Booking fees are nonrefundable.

Yes, depending on the team and at the discretion of your coordinator. Please talk to your coordinator about this when they make initial contact.  The Gates team is a very good option to choose if you wish to work with a friend.

Our Coordinators are Volunteers also which means that the times that they have available to work on the Festival vary from team to team. For those signing up in the early stages, it may be some time before you hear from your coordinator. The Volunteer Manager will update all Volunteers on expected timelines from September 2023 to help identify when your coordinator is taking longer than expected. If you are concerned that you have not heard from your coordinator, please email volunteers@folkfestival.org.au.

We prefer that volunteers do all their hours with the one team as that way we can ensure appropriate training is given and volunteer duties are clear. If you are unsure what team to choose and do not wish to commit to one team for now, please choose topup and we will discuss further with you as rostering begins. In 2024 there will be some teams that volunteers will be asked to do one shift in Gates or Carpark to ensure that all rosters can be filled. Your coordinator will discuss this with you as we move into the rostering phase.

During the festival period, volunteers have access to a dedicated Volunteer Centre. Toast and spreads, fruit, and hot beverages are provided to all volunteers. There is also boiled water and microwaves available for use. The volunteer center is set up with device charging stations for use by volunteers.

Meals are the responsibility of the volunteer and with many stalls on site, there is a range of options to choose from. Otherwise please bring your own food and camp kitchen equipment.

 We aim to organise cheaper alternatives with stall holders again for 2024 as we acknowledge the rising cost of meals being sold on-site. 

Those working more than 6 hours in construction and packing down are provided lunch as there are no stalls operating in that period.

We ask everyone to please bring a refillable water bottle to help reduce waste on site as we aim for no single-use plastics.

All Volunteers are provided with the option to camp on-site. The provided camping areas are non-powered. Volunteers must bring their own tent and other camping gear. There are powered campsites available to be booked and paid for at the expense of the Volunteer. While there is no specific allocated zone for Volunteer camping, the area marked in our camping map as volunteer camping is unbookable by the public ticket buyers so will have plenty of space. Otherwise you are free to camp anywhere that is not a pre-booked site in the camping zones. We have an area for those requiring Access camping with nearby facilities appropriate for those with a disability. These are to be booked at no charge. If power is required for medical reasons this can be accommodated in the Access camping area.