Volunteer Applications for the 2017 National Folk Festival
ARE NOW CLOSED!

If you would like to enquire about filling last minute Volunteer positions please email: [email protected]


ALL VOLUNTEERS must complete both the online Volunteer Induction and their application via the Apply Now link at the bottom of this page.

Some teams require additional training closer to the Festival. The team’s Area Coordinator will advise details of this training.

The Festival is still looking for volunteers in the following teams: Bar Cashiers, Bar Setup, Gates-Wells/7, Gates Internal, and Venue Management. 

The Festival also has a number of specialized volunteer positions on offer in FringWorld and the Media Team. To apply for one of these positions please submit an application placing you preference in the comments box and forward a copy of your resume to [email protected]

We are also on the look out for a number of volunteers to replace people who are no longer able to make it. If you are interested in one of these positions please select ill do anything, then add your preferences in the comments box. Please ensure you select an option from the available teams as your second choice in case we can’t place you in your one of your preferences.

Please take the time to look through the different teams and volunteer job descriptions for the Festival to ensure you select three areas that you are happy with.

There is no guarantee that you will be placed in your first choice team. We try and marry volunteers to specific teams based on the information provided in the application.

Note that some teams require additional information to be emailed through for a place in that team to be considered.

*Please note: all face-to-face training mentioned below is in addition to the online Volunteer Induction. For more information on training requirements please contact our Volunteer Officer – [email protected] or phone 02 6262 4792.


Access Team – Team Full

What: To assist in making the Festival more accessible to people with disabilities, including erecting signage and access requirements for patrons with special needs. Managing reserved disability parking and providing helpful information when required.
Who: Good communication skills and the ability to think laterally. Physically fit and able to escort patrons around the festival if required. With an understanding of the challenges facing people with disabilities would be highly desirable.
When: Festival Period – Thurs, Fri, Sat, Sun, Mon. Assistance with mark out pre festival may be required.
How: Face-to-face training will be provided during your first shift.


Admin T – Team Full

What: Back office processing of transactions passing through the Festival Company accounting systems.
Who: Be able to work both independently and as part of a closely-knit team.
Have good interpersonal skills.
Have a good sense of humour.
Remain calm when working under pressure.
Work both quickly and accurately with high attention to detail.
Cash handling experience is desirable but not essential.
Must be computer literate for on screen form filling and data entry.
[Minimal typing skills are required but specific application familiarity is not needed.
The processes are straightforward and easy to understand. All include elements of data entry.] Must be available for a minimum of four days.
When: Festival Period – Thurs, Fri, Sat, Sun, Mon.
How: Some on-line familiarisation will be available before the Festival.
Some face-to-face training will be available before your first shift or will happen during the first shift.


Bars – Teams Full

What: Working in one of the Festival’s four bars taking orders, pouring and serve alcoholic and non alcoholic drinks, monitoring RSA and helping to keep the bar front of house clean at all times. The Festival bars are;
Session Bar (Team Full),
Bohemia Bar (Team Full),
Flute & Fiddle Bar (Team Full),
Scrumpy Bar (Team Full).
– Please note you will be assigned to a specific bar. You may indicate your preference however this is not guaranteed.
Who: Volunteers must be over 18 & currently hold an RSA from any state. Preference is given to those with a current RSA who forward a copy to the Volunteer Manager at: [email protected]. Volunteers need to work well in a fast passed environments, be able to stand long periods of time and are physically fit as there is some lifting involved.
When: Wed, Thur, Fri, Sat, Sun, and Mon – All Volunteers will work at least one opening (10am) and one closing shift (4am).
How: Compulsory face-to-face training to be advised by your coordinator once you are assigned to a Bar.
Shift Managers: Each Bar at the Festival has a number of shift managers. If you have a management background or would like to gain experience and you are interested in a shift management position, please send your resume to [email protected]. Staff training times will be advised by the Bar Managers closer to the event.


Bar Cashiers

What: Selling Festival drink tickets in one of the four Festival bars.
Who: Volunteers must be over 18. A good attention to details, cash handling experience and good mental arithmetic is highly desirable however not essential. The ability to work well under pressure and maintain excellent customer service skills are essential. Although you are not serving beverages a strong product knowledge is also highly desirable.
When: Wed (night) – Mon during Festival (all volunteers will work a morning shift 9am and a close shift 4am.) If you like sleep then this is not the team for you!
How: Compulsory face-to-face training held on the Wednesday evening pre-Festival.
Shift Managers: The Bar Cashiers team has up to six shift managers. If you have a management background and would like to be considered for a shift management position please send your resume to [email protected].


Bar Setup

What:
Setup and Packdown Role: Instillation of Festival bar’s and bar related equipment.
Festival Role: Assisting with the open and close of bars daily. Troubleshoot issues that arise during the Festival with the bars and support the bars staff and managers with equipment issues eg. Changing kegs, cleaning lines, fixing gas pressure. When required, work with the bars stock team to put together orders for individual bars and deliver stock in the AM and PM
Who: Volunteers must be over 25 and physically fit as some heavy lifting involved. Equipment and product knowledge is also helpful however not essential.
When: Tues pre-Festival to Wed post-Festival.
How: Face to face training held at the start of the first shift


Bar Stock

What:
Setup and Packdown: Assisting with the setup and pack down of the festival bars delivering and collecting stock. Receiving goods from suppliers and reconciling it post Festival.
Festival period: Putting together orders for individual bars and delivering stock in the AM and PM.
Who: Volunteers must be over 18 and physically fit as heavy lifting is involved so good strong backs are important. A reasonable understanding of product knowledge is an advantage but not essential as long as the person is willing to listen and learn.
When: Tues pre-Festival to Wed post-Festival (This team operates in the early morning and in the evening. Some spilt shifts may be required). Availability Wednesday pre Festival and the Monday night is preferred.
How: Face-to-face training at the start of the first shift.


Bohemia Venue Team

(This is a closed team – Only apply for the Bohemia Venue Team if pre arranged with the Area Coordinator)

What: The Bohemia Venue Team is responsible for the venue management, MC duties and Blackboard stage.
Who: Friendly outgoing people who work well in a team.
When: Thurs, Fri, Sat, Sun, Mon.
How: Compulsory face-to-face training requirements before first shift.


Campsite Team – Team Full

What: Marking out general camping are including roadways and no camping areas. Marking out pre sold campsites, assisting with the management of these areas. Assisting Festival campers as they arrive and directing them towards space. Monitoring camping areas and roadways to ensure that cars are moving responsibly and not parked in roads.
Who: All volunteers must be 18 years and enjoy a bit of hard work. A good level of physical fitness is desirable as you are working outdoors on your feet. A friendly welcoming manner and a big smile are advantageous as you are part of the welcoming committee to the Festival.
When: Friday pre-Festival to Saturday of Festival.
How: Compulsory face-to-face training requirements at the start of your first shift.


Car Park – Team Full

What: Managing the Flemington road car park. Monitoring traffic and collect payments as patrons arrive at the Festival.
Who: All volunteers must be 17 years or over and physically fit. A good level of physical fitness is desirable as you are working outdoors on your feet. A friendly welcoming manner and a big smile are advantageous as you are the welcoming committee to the Festival.
When: Thu AM – Mon PM during Festival.
How: Compulsory face-to-face training requirements at the start of your first shift.


Clean Up – Team Full

What: The clean up and packdown of the Festival site. Working with the packdown volunteers to leave the site in a better condition than when we started.
Who: Volunteers must be physically fit and not afraid of getting a little dirty!
When: Tue, Wed, Thurs post-Festival (volunteers in this team are now required to complete 20 hours of work in order to qualify for a refund).
How: Face-to-face training will be provided on the Tuesday morning post-Festival.
Please note: All volunteers in this team must pre-purchase their Festival ticket and then apply for a ticket refund at the end of the Festival. All applications for refund must be received no later than 28 Days after the end of the Festival, the year of the Festival worked.


Comms – Team Full

What: Monitoring Festival Radio channels to assist in smooth event management. Radio operations, maintain radio logs and communicating with the ECC, Festival Staff and Area Coordinators as required.
Who: Volunteers must have a clear speaking voice, ability to follow procedures and high attention to detail. Experience in the monitoring of radio communications and keeping a running logbook is highly desirable.
When: Wednesday AM pre-Festival – Tuesday PM post-Festival. Comms Volunteers usually work 4 x 5 hour shifts over 4 or 5 days.
How: Compulsory face-to-face training time TBA by the Coordinator


Community Arts – Team Full

What: Working with Festival attendees of all ages on a range of art activities from painting to building musical instruments. Helping to create the Festival village feeling that we all love.
Who: Art teachers and creative types highly desirable, good people skills and a happy friendly disposition.
When: Thurs – Mon during Festival.
How: Compulsory face-to-face training requirements before first shift.

Community Arts – Setup and Pack Down

What: Setup and pack down of the community arts area. Including building the framework for Festival projects. Sorting all materials ready for the Festival to start and working with the coordinator on ongoing projects.
Who: Creative types who are physically fit and not afraid of a little creative hard work.
When: Tues, Wed, Thurs pre-Festival and Tues and Wed post-Festival (In this team you will do more than the required 20 Hours. We work till the job is done but have a great time doing it.
How: Compulsory face-to-face training requirements before first shift.


Festival Office – Team Full

What: Assisting the public with enquiries both in person and on the phone. Helping Festival staff and area coordinators with odd admin jobs.
Who: People with office experience and good communications skills highly desirable. We like friendly outgoing personalities who work well under pressure.
When: Mon pre-Festival – Wed post-Festival
How: Face to face training offered on the Sunday before the Festival if you can get there. Otherwise, training during your first shift.
Shift Managers: The Festival Office team has a number of shift managers. If you have a management, admin or customer service background and would like to be considered for a shift management position please send your resume to [email protected] or talk with your coordinator once you have been assigned to a team.


Festival Registration – Team Full

What: Welcoming Festival performers and volunteers as they arrive. Redeeming PDF tickets, issuing volunteer nametags, festival programs and vehicle passes as required.
Who: A great can do attitude and a smile are essential for this team. You are the first point of contact for all Festival performers and volunteers. The ability to think fast on your feet and remain calm under pressure is also an advantage.
When: Must be available Sunday pre-Festival (Volunteer Orientation Day) and for shifts Thursday through Sunday of the Festival.
How: Compulsory face-to-face training held on the Sunday (day) and Wednesday (evening) pre-Festival. All volunteers must be available to attend one of these sessions.


Festival Shop – Team Full

What: The sale of all Festival and performer merchandise including CD’s, T Shirts, Festival Mugs, Posters and programs. The shop is also a Festival information point assisting patrons with general information.
Who:

  • Salespeople with customer service and retail experience who can operate cash registers and EFTPOS highly desirable. Also good people skills and attention to detail is a must.
  • Registration – Festival shop registration requires staff with good IT skills, data entry experience is highly desirable – in particular those familiar with FileMaker Pro databases. Volunteers working in this area need to be extremely accurate, pay high attention to detail, have excellent interpersonal skills and can work under pressure.

When:

  • SalesThurs to Mon of the Festival.
  • Registration – Wed – Mon of the Festival.

How: Compulsory face-to-face training held on the Sunday pre-Festival and Thursday pre-Festival. All volunteers must be available to attend one of these training sessions.

Shift Managers: The Festival Shop has a number of shift managers. If you have a management, admin or customer service background and would like to be considered for a shift management position please send your resume to [email protected] or talk with your coordinator once you have been assigned to a team.


Festival Transport – Team Full

What: Festival Transport is responsible for transporting performers to and from the airport, their hotels and the Festival, as well as ferrying patrons around the Festival site on the Shuttle Bus loop. There are a variety of positions in this team, including Office Managers, Performer Drivers and Shuttle Bus Drivers. Please indicate your job preference and any relevant experience when applying.
Who: Drivers must be 25 with a faultless driving record. Office Managers must be highly organised with the ability to work under pressure.
When: Drivers work Mon pre-Festival to Tuesday post-Festival. Office Managers work Thur, Fri, Sat, Sun, Mon during the Festival.
How: Compulsory face-to-face training Sunday pre-Festival or before your first shift. TBA by Area Coordinator.


Firewood – Team Full

What: Festival fire bin management including setting up fire bins, splitting logs, delivering firewood, lighting bins.
Who: Physically fit with the ability to follow procedure. If you have ever had a back injury this is not the team for you.
When: Thurs, Fri, Sat, Sun, Mon.
How: Face-to-face training requirements before first shift.


Flute and Fiddle Venue

(This is a closed team – Only apply for the Flute and Fiddle Venue if pre arranged with the Coordinator)

What: The Flute and Fiddle venue team are responsible for the venue management, MC duties and Greenroom hosting.
Who: Friendly, outgoing, physically fit people with a good knowledge of the Festival is preferred. MC or Venue Management experience is an advantage in this position.
When: Wed, Thurs, Fri, Sat, Sun, Mon.
How: Compulsory face-to-face training requirements before first shift.


FringeWorld

What: This team is all about fun. Do you like to dress up? Do you like to engage with people and play games? The FringeWorld team is responsible for our brand new Festival precinct where adventure, music and merriment collide with the quirkier aspects of folk. The team will be responsible for managing all areas including The Borderland venue, the circus arena, village green and chill out spaces.
Who: Friendly outgoing people with a good knowledge of the Festival.
When: Wed, Thurs, Fri, Sat, Sun, Mon.
HowCompulsory face-to-face training requirements before first shift.


Gates Team – Festival Period – Gate7/ Wells

What: Greeting festival attendees as they enter and exit the Festival site at the main ticket office. Ensuring that attendees have the appropriate Festival pass. Directing traffic and checking vehicle passes when working in the car park on on a vehicle gate. Working with event security to welcome attendees to the Festival.
Who: Responsible, friendly folk with good communication and interpersonal skills. In this team you are the face of the Festival often being the first point of contact for attendees, performers and fellow volunteers.
When: Thurs, Fri, Sat, Sun, Mon
How: Face-to-face briefing TBA by area coordinators.
Shift Managers: The Gates team has a number of shift managers. If you have a management, production or customer service background and would like to be considered for a shift management position please send your resume to [email protected] or talk with your coordinator once you have been assigned to a team.

 

We are currently seeking an Area Coordinator for this team. For more information about this position please contact the Volunteer Officer – [email protected]


Gates Team – Festival Period – Internal Gates

What: Greeting Festival attendees as they enter and exit the Festival entertainment zone. Ensuring that attendees have the appropriate Festival pass. Directing traffic when required and working with event security to welcome attendees to the Festival.

Who: Responsible, friendly folk with good communication and interpersonal skills. In this team you are the face of the Festival often being the first point of contact for attendees, performers and fellow volunteers.
When: Thurs, Fri, Sat, Sun, Mon and Tues (AM only)
How: Face-to-face briefing TBA by area coordinators.
Shift Managers: The Gates team has a number of shift managers. If you have a management, production or customer service background and would like to be considered for a shift management position please send your resume to [email protected] or talk with your coordinator once you have been assigned to a team.


Gates Team – Pre Festival Period – Team Full

What: Greeting Festival attendees as they enter the Festival site ensuring that all attendees have the appropriate accreditation. Monitoring the internal construction zone pre Festival ensuring that only appropriate personal enter and exit. Assist when necessary with early performer, volunteer, stallholder and contractor entry to the site. Assisting with car park management and working with onsite security when required.
Who: Responsible, friendly folk with good communication and interpersonal skills. In this team you are the face of the Festival often being the first point of contact for attendees, performers and fellow volunteers.
When: Friday pre-Festival – Thursday pre-Festival.
How: Face-to-face briefing prior to first shift.
Shift Managers: The Gates team has a number of shift managers. If you have a management, production or customer service background and would like to be considered for a shift management position please send your resume to [email protected] or talk with your coordinator once you have been assigned to a team.


Instrument Lockup – Team Full

What: Checking performers instruments in and out of Lockup and assisting performers transport their instruments to and from concerts.
Who: Good communication skills and high attention to detail. Physically fit is desirable as the job involves manual handling.
When: Thurs, Fri, Sat, Sun, Mon.
How: Face-to-face training will be provided during your first shift.


IT Support – Team Full

What: Assisting with all things IT at the Festival including software, hardware and installation.
Who: IT experience in either hardware or software is essential. An understanding of Mac operating systems is preferred with knowledge of FileMaker pro where possible.
When: Flexible hours Pre and Post Festival and the Festival period
How: Face to face training with the IT Team before first shift. For more information please contact the Volunteer Manager – [email protected]


Kids Festival – Team Full

What: Supervise games and crafts for kids helping to make their Festival experience a happy one.
Who: People with prior experience working with children preferred. Arty and creative types who are not worried about a bit of paint are also desirable. All team members must complete a Police Check prior to the start of the Festival.
When: Wed, Thurs (setup), Fri, Sat, Sun, Mon and Tues (packdown).
How: Face-to-face training will be provided during your first shift.


Kids Festival – Parents Room – Team Full

What: Looking after all aspects of the Festivals Parents room including:

  • Maintaining a warm welcoming space for parents and families to look after their little ones and escape the hustle and bustle of the Festival.
  • Looking after the setup and packdown of the space.
  • Assisting parents with any requirements they have while visiting the space.
  • Keeping the area clean and tidy and replenishing supplies as needed.

Who: People with a passion for families and children is preferred. An understanding of the needs of families who are looking after little ones is also an advantage.
When: Thurs (setup), Fri, Sat, Sun, Mon (includes packdown).
How: Face-to-face briefing with the KidzFest coordinator during your first shift.


Lost Property – Team Full

What: Running the Lost property office at the Festival. Cataloguing items as they are received and following up on items that have been found.
Who: Having an eye for detail and good interpersonal communication skills are a must for this team. Experience using Apple computers and databases is also an advantage as the Lost Property system is computerised.
When: Festival Thursday – Tuesday post-Festival.
How: Face to face training before the first shift.


MCs – Team Full

What: Introduce Festival performers at the start of each concert. Make announcements to the audience as instructed by the Festival Director or MC coordinator.
Who: Volunteers must be able to speak clearly and with confidence as well as follow direction from the Venue Manager, Coordinator and Festival Director. Experience as an MC is highly desirable and volunteers who have been a past MC at the National or another Festival will be given preference. Please ensure you outline your experience in your application.
When: Thurs, Fri, Sat, Sun, Mon.
How: Compulsory face-to-face training held on the Thursday evening.


Mitchell Office Ticket Sales Team (Minimum 40 Hours) – Team Full

What: The sale of Festival tickets via phone in the lead up to the event including setup week and assisting Festival staff with general office admin.
Who: People with good administration and communication skills, who work well in a team. Experience with Apple operating skills are desired however not essential.
WhenVolunteers are required to work 1 day a week between February 1 and the start of the Festival.
How: On the job training at the start of the first shift in the Mitchell office

The Festival has volunteer opportunities that arise through out the year in the Mitchell Office. If you are interested in becoming more involved please email the Volunteer Manager if you are interested in offering your time throughout the year – [email protected]


Operations Team

What:  The Operations Team assists the Festival’s Operations Manager to oversee the Health and Safety of all onsite, Traffic Management, Vehicle Escorts and Incident reporting. This team requires a lot of walking, and manual handling.
Who: Mature team members with event safety and compliance experience; experience using two-way radios, experience with incident reporting, knowledge of traffic management, and first aid.
When: Wed pre-Festival to Tuesday morning post-Festival.
HowCompulsory face-to-face training Sunday pre-Festival or before your first shift.

To be considered for a place in the operations team please forward a copy of your resume to the Volunteer Manager – [email protected]


Performer Services – Team Full

WhatThis is a brand new team and will be the face of the Festival for our performers. Located in our new Performer HQ, team members will assist performers with their questions and needs during the Festival.
WhoPeople who are personable with good administration and communication skills, who work well in a team. To work in this team you will need to be a creative and resourceful problem solver who can work calmly and politely under pressure. The ability to manage multiple tasks simultaneously with attention to detail would also be desirable.
When: Wed, Thurs, Fri, Sat, Sun, Mon.
How: Compulsory face-to-face training requirements TBA by the Artistic team and your coordinator.


Program Sales Team – Team Full

What: The sale of Festival programs and merchandise to patrons as they arrive at the event and around the Festival site.
Who:
Good communication and interpersonal skills with a happy outlook as you are dealing with the public. A good level of physical fitness is required for this position are you are walking around the site and carrying merchandise.
When: Thurs, Fri, Sat, Sun, Mon.
How: Compulsory face-to-face training requirements TBA by your coordinator.


Raffle Tickets and Festival Survey – Team Full

What: 1. The sales of Festival raffle tickets to Festival attendees. 2. Conduct the on-site survey of Festival attendees.
Who: Good communication and interpersonal skills with a happy outlook as you are dealing with the public.
When: Wed, Thurs, Fri, Sat, Sun, Mon.
How: Compulsory face-to-face training requirements TBA by your coordinator.


Set Up & Pack Down Period

The setup and pack down team is made up of 4 different teams who work pre and post-Festival. In these teams you are required to work 30 hours, see below.

Pre Setup Volunteers – Team Full

What: Assisting the production staff to prepare for the setup of the Festival. Unpacking containers, sorting out supplies, marking out sites and distributing equipment.
Who: You must be physically fit for this role and not afraid of manual handling as there is lifting involved. Locals to the ACT area are preferred for this period as festival camping has not commenced.
When: Monday 3 April to Friday 7 April 2017. This team requires 30 hours of work to receive a free season ticket to the Festival, equivalent to 4 days’ work with a lunch break. Lunch is provided every day.
How: Training will be held at the start of the first shift

Set up and Pack Down – Team Full

What: The set up and pack down of the Festival from installing art installations to building and packing away fences.
Who: Physically fit able-bodied people who are happy to put in a full day’s work. Anybody with experience in construction, an EWP ticket, a forklift licence or white card are highly desirable.
When: Pre-Festival: Saturday 8 April – Thursday 13 April PM. Post-Festival: Monday 17 April PM – Thursday 20 April 2017. This team requires you to complete 30 hours of work to receive a free season ticket to the Festival, equivalent to 4 days’ work with a lunch break. Lunch is provided every day.
How: Additional face-to-face training is required – details TBA by Production Manager.

Set Design – Team Full

What: The set design team is responsible for dressing up the festival. From decorating the theme bars to creating one off installations for venues, if you are creative and like a challenge then this is the team for you. No idea is too big or small when it comes to creating the perfect world.
Who: Creative types who enjoy a challenge. The ability to think outside the box and create something from nothing is always helpful. Carpentry skills and experience with interior or set design is an advantage but not essential.
When: Pre-Festival: Saturday 8 April – Thursday 13 April PM. Post-Festival: Monday 17 April PM – Thursday 20 April 2017. This team requires you to complete 30 hours of work to receive a free season ticket to the Festival, equivalent to 4 days’ work with a lunch break. Lunch is provided every day.
How: Training at the start of first shift

Construction – Team Full

What: Assembly of the site infrastructure and decorations including the Festival mural boards, Community Arts and other festival specific projects.
Who: Volunteers must be physically fit and happy to put in a full day’s work. People with building or trade skills are highly desirable for this team. We are looking for at least one person with forklift qualifications. Some younger skilled volunteers willing to become part of continuing teams are encouraged and it is hoped that the earlier weekend start will make this possible.
When: Pre-Festival: Saturday 8 April – Thursday 13 April PM. Post-Festival: Tuesday 18 April – Thursday 20 April 2017. This team requires you to complete 30 hours of work to receive a free season ticket to the Festival, equivalent to 4 days’ work with a lunch break. Lunch is provided every day.
PLEASE NOTE that first shift will commence 8.30am Saturday and it is hoped to complete the main work by Tuesday. Volunteers wishing to commence later in the week will be expected to be available post festival in order to fill in their hours.

Signage – Team Full

What: Producing and installing all the Festivals onsite signage from big pre made venue signs to small laminated signs that are produced onsite. All signage is sorting, cleaned and distributed accross the event site. This team operates both pre Festival, during the event and during packing down post Festival.
Who: Physically fit people with the ability to follow instruction. Computing skills are also desirable. Must be prepared to work outdoors some heavy listing is required.
When: Saturday 8 April pre-Festival – Wednesday 19 April post-Festival.
How: Compulsory face-to-face training requirements at the start of the first shift.

Sparkys – OPEN

What: Setting up the power on site for the stalls, temporary marquees and venues, as well as festival lighting.
Who: Volunteers must be physically fit and happy to put in a full day’s work. Those with Electrical trade skills highly desirable.
When: Pre-Festival: Saturday 8 April AM – Thursday 13 April PM. Post-Festival: Monday 17 April PM – Thursday 20 April 2017. This team requires you to complete 30 hours of work to receive a free season ticket to the Festival, equivalent to 4 days’ work with a lunch break. Lunch is provided every day.
How: Additional face-to-face training is required – details TBA by Production Manager.


Stalls – Team Full

What: The Stalls team provides support for stalls at the Festival. They assist with pre-Festival set-up troubleshooting and liaison during the Festival and checking stall sites are clean and clear after the Festival. Pre-Festival team members work with the Gates team to meet and greet stall holders and assist stall proprietors and their staff to set up stalls including access to weights, power and waste disposal and monitor stalls Health and WHS compliance checklists. During the Festival stalls team members liaise with stallholders and respond to issues.
Who: Requires people who like working with others, have good people skills, good communication skills, and patience, lateral thinking problem-solving skills and are quick learners. Understanding of WHS issues is useful. If you happen to have a forklift licence or electrical qualifications/skills that would be a bonus.
When: Monday preceding Festival to Tuesday after Festival.
How: We encourage all Stalls Team members to attend the Volunteer orientation day on the Sunday before the Festival begins.


Supplies – Team Full

What:

  • Management of the Festival’s general supplies and stock inventory including distribution and collection of goods from around the site. (Including Festival owned and hired equipment.)
  • Management of internal equipment orders for the Festival including coordinator supplies like power boards, mops and buckets and stationery.
  • Management of last minute purchases for additional equipment required at the Festival.

Who: High attention to detail, customer service and negotiation skills are highly desirable. Volunteers need to be physically fit as some manual handling is involved.
When: Saturday pre-Festival – Tuesday post-Festival.
How: Face-to-face training at the start of first shift.


Ticket Office

What: Working in one of the Festival’s two ticket offices (Wells Station Rd and Flemington Rd) carrying out a number of tasks including:

  • The sale of Festival tickets to attendees on arrival
  • Scanning pre purchased PDF tickets as attendees arrive
  • Wristbanding attendees prior to entering the Festival
  • Selling Festival programs and providing information about the event when asked – enquiries

Who: Volunteers must be, sensible, friendly and able to work under pressure. Not everyone has to have computer skills. If you are selling tickets it will be desirable for you to have EFTPOS and cash handling experience and to be computer literate so you can operate our online ticketing system. Scanning and wristbanding volunteers don’t need the above experience and are trained at the start of their first shift.
When: Thur, Fri, Sat, Sun, Mon.
How: Face-to-face training is held on Sunday immediately prior to the Festival or Wednesday 6pm also pre-Festival. Volunteers selling tickets MUST attend one of these training sessions – especially if they have not worked in the Ticket Office before. Alternative arrangements can be made for interstate volunteers.


Tidy Team – Tidy Team

What: Maintain the inviting, friendly atmosphere of the Festival’s food precincts by ensuring all tables and chairs are kept clean and in good order.
Who: Sensible people without a fear of cleaning or walking as you cover lots of miles as you keep the site tidy.
When: Thur, Fri, Sat, Sun, Mon.
How: Compulsory face-to-face training requirements TBA by coordinator.


Venue Management

What: The Venue Management team consists of 3 different volunteer positions including the Venue Managers, Assistant Venue Managers and the Roving team. The Roving team is an invite only position requiring people with knowledge of the Festival and how it operates. When applying please indicate which position you would like to be considered for.

  • Venue Managers: Look after performers, ensuring the venue is running to schedule, managing backstage areas, monitoring crowd capacity in the venue and maintaining the safety of the venue and those inside.
  • Assistant Venue Managers: Assisting the Venue Manager with the operation of the venue and providing any required assistance to the Roving team.
  • Roving Team: Under the direction of the Shift Manager provide assistance with venue capacity, movement of equipment, breaks for Venue staff and any other tasks required by the coordinators or Shift Manager.

Who: People with stage management experience or those with a background in theatre or live music. Please note there are no AV or MC duties performed by the Venue Management team. Your CV will be required for us to consider your application. Please forward a copy to [email protected] upon submitting your application.
When: Thur, Fri, Sat, Sun, Mon.
How: Compulsory face-to-face training is required for all positions, training will be held on Thursday afternoon/evening.


Volunteer Centre – Team Full

What: The Volunteer Centre provides a space for Volunteers to meet, relax and enjoy some space away from the hustle and bustle of the Festival. Working in the centre you will help maintain the tea, coffee and toast area as well as the tables.
Who: Happy friendly volunteers who enjoy social situations and are happy to tidy up after others on occasion.
When: Sunday pre-Festival to Tuesday post-Festival.
How: Compulsory face-to-face training requirements TBA by Coordinator.


Volunteer Support – Team Full

What: Volunteer support is the reserve team for the Festival. You may find yourself out being the Customer Service face – eyes & ears – of the Festival but you may also be assigned to fill shifts with a number different team’s that need assistance. If you are happy to experience any side of the Festival and have a flexible approach to when you work then this is the team for you.
Who: All volunteers must be over 18, physically fit and with full mobility as you could be placed in any team over the festival period. Good people skills and a can do attitude are a must as you may complete shifts in a number of different areas including bar cashiers, gates, ticket offices, and venue management.
When: Thur, Fri, Sat, Sun, Mon.
HowTraining is provided on the job as you may be paced in a number of different teams.


Waste & Recycling – Team Full

What: Helping the Festival meet its goal to reduce the amount of waste sent to landfill. Facilitating the collection of waste, recycling and organic bins to central locations for collection. Advising attendees and stallholders on what can and can’t be recycled.
Who: Physically fit with a passion for waste management. You will do lots of walking in this team so bring some comfortable shoes!
When: Mon pre-Festival to Wednesday post-Festival.
How: Compulsory face-to-face training requirements TBA by Coordinator.